Best Open Source Alternatives to Freshdesk

Compare the best free and open-source alternatives to Freshdesk — self-hosted and desktop replacements you fully control, ranked by GitHub stars, license and platform support.

Curated by open-source.store · Updated November 2026 · 7 alternatives

Freshdesk

Proprietary SaaS

PricingFreemium

Platformsweb, mobile

WebsiteVisit site

Freshdesk alternatives compared

Open-source alternatives to Freshdesk, compared by stars, license and platform
Tool		License	Platforms	Self-hosted
Chatwoot	38,751	MIT	LinuxmacOSWindowsDocker	Yes	Nov 2026	Visit
UVdesk	19,637	OSL-3.0	LinuxmacOSWindowsDocker	Yes	Oct 2026	Visit
Zammad	6,067	AGPL-3.0	LinuxmacOSWindowsDocker	Yes	Nov 2026	Visit
FreeScout	4,630	AGPL-3.0	LinuxmacOSWindowsDocker	Yes	Nov 2026	Visit
osTicket	4,001	GPL-2.0	LinuxmacOSWindowsDocker	Yes	Jun 2026	Visit
Chaskiq	3,581	—	DockerLinux	Yes	Jun 2026	Visit
Cossistant	738	AGPL-3.0	Web	No	Sep 2026	Visit

Top open-source Freshdesk alternatives

Chatwoot38,751MIT

Chatwoot is an open-source helpdesk replacing Intercom and Zendesk with self-hosted omnichannel support across email, WhatsApp, and live chat.

LinuxmacOSWindowsDockerWeb

vs Freshdesk: a free, open-source option you fully control, licensed MIT.

Visit Details

UVdesk19,637OSL-3.0

UVdesk is an open-source ticketing system replacing Freshdesk with self-hosted Symfony architecture, multi-mailbox routing, and zero per-agent fees.

LinuxmacOSWindowsDockerWeb

vs Freshdesk: a free, open-source option you fully control, licensed OSL-3.0.

Visit Details

Zammad6,067AGPL-3.0

Zammad is a self-hosted open-source helpdesk replacing Zendesk with real-time collision detection, tabbed multitasking, and omnichannel ticket routing.

LinuxmacOSWindowsDockerWeb

vs Freshdesk: a free, open-source option you fully control, licensed AGPL-3.0.

Visit Details